Frequently Asked Questions

Below is a list of our most frequently asked questions, however please do not hesitate to call and speak to our friendly staff for assistance and local recommendations.

Why should I book using this website?
By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking.

What is the earliest I can Check-in?
Standard check-in time is 1pm.

Do you have undercover parking?
Our Executive Suites room have undercover parking.

Are your rooms non-smoking?
Yes, all rooms at Riviera on Ruthven Motel are non-smoking.

Do you have wireless WiFi in guest rooms?
Yes

Do you have an outdoor entertainment area
Yes, we have a garden BBQ area.

How close are you to the shops?
2 minutes by car to Grand Central Shopping Centre with 170 shops including Big W, Target & Kmart, PLUS Woolworths, Coles.

How close are you to restaurants?
We are within 2-5 minutes by car of number of restaurants and fast food outlets including Pizza Hut, McDonalds, Subway, Hungry Jacks, Big Rooster, Dominos Pizza, Chinese, Indian, Thai and Mexican. Please visit Google Maps for a detailed list

What is your Cancellation Policy?
Cancellations must be made at least 48 hours prior to check in date and time. Cancellations received less than 48 hours, the full amount for the first cancelled night will be charged.

How do I guarantee by booking?
Credit card details are required to secure room booking or a $150 cash bond.